Andri Support
Andri reads how your body recovered (sleep, heart-rate variability, activity, and energy) and suggests what to eat, when, and how much. If something is not working or you have a question, here is how to get help and answers to the most common questions.
Need a hand, found a bug, or have feedback? Email us at contact@andrinutrition.app and we will get back to you. Telling us your device model and iOS version helps us help you faster.
Getting started
How do meal suggestions work?
Andri combines your profile (height, weight, age, activity, and goal) with your recent recovery data from Apple Health to size your daily calorie and macronutrient targets, then suggests meals that fit those targets and your food preferences.
How do I connect Apple Health?
During onboarding, tap Connect on the Apple Health step and allow the data types in the system prompt. You can connect or review access later from the You (profile) tab. To change permissions at any time, open the iOS Settings › Privacy & Security › Health screen, or the Health app. Andri reads sleep, heart-rate variability, resting heart rate, energy, steps, distance, and body weight.
How do I change my goal or targets?
Open the You tab and tap the field you want to change (goal, weight, activity level, dietary preferences). Your targets recalculate automatically.
Logging meals
How do I log a meal, or log from a photo?
Tap the + in the tab bar. You can log a suggested meal, add your own, or snap a photo and Andri will estimate the foods and their nutrition. You can adjust anything before saving.
Why is my "burned" energy or a metric missing?
Some Apple Health metrics (resting heart rate, sleep, HRV) are computed by Apple overnight and may not appear until later in the day, or until your watch and phone finish syncing. Pull down to refresh, and check that Apple Health has the data for that day.
Notifications
Andri can send meal reminders and a "plan ready" alert. Turn these on or off in the app, or in the iOS Settings › Notifications › Andri screen.
Your data
How do I export my data?
Open the You tab and choose Export data. You will get a copy of your account and history.
How do I delete my account?
Open the You tab and choose Delete account. This permanently removes your account and its data.
Is my health data private?
Yes. We never use your Apple Health data for advertising, never sell it, and never share it except with the service providers needed to run the app. See our Privacy Policy for the full detail.
Trouble signing in or loading
- Check your internet connection and try again.
- Fully close the app (swipe it away) and reopen it.
- Make sure you are on the latest version from TestFlight or the App Store.
- If it persists, email us at contact@andrinutrition.app with your device and iOS version.
Contact
Questions, bugs, or feedback: contact@andrinutrition.app.